Children's toys worth several hundred dollars or even thousands of dollars, in the enthusiasm of the sales staff recommendation, in the eyes of children longing, parents frequently pay, can be so expensive toys, once accidentally broken, but found no "three bags "Difficult to repair, can only become a pile of "scrap", children's toys actually become "one-time" supplies.
Recently, the reporter visited a number of shopping malls and supermarkets in the provincial capital and discovered that the children's toys area is very popular. Especially on the holidays, it attracts many children and accompanying parents. Large and small toys are dazzling and varied, and the prices are considerable: 379 yuan for a remote-controlled car, 248 yuan for an electric sounding doll, and 828 yuan for an electric remote-sensing aircraft. High-priced toys have become the main force of the toy industry. Toys with electric, acousto-optic, and remote sensing technologies range in price from nearly one hundred yuan to a thousand dollars. However, after carefully observing these toys, the reporter found that the manufacturer's packaging, operating instructions, precautions, 3C compulsory certification, etc. were all printed on the outer packaging, but there was no warranty certificate. The survey of consumers shows that this has become a "heart disease" in toy consumption.
In a large shopping mall, Ms. Lin is taking her 6-year-old son to buy toys. She told reporters that she had bought a 400-odd yuan electric remote-sensing helicopter for the first time. Once the game fell down and fell on the remote control, the aircraft would no longer be able to "take off," and tried to repair it but it was never seen better. In desperation, Ms. Lin thought of looking for business repairs. She didn't want salespeople to tell me to repair. Can only find manufacturers. Sales staff also said that toy damage is usually caused by man-made, manufacturers generally do not have after-sales service, so no return can not guarantee. Helplessly, this 400 yuan remote sensing helicopter can only be turned into a waste product.
"These toys are quite expensive, but the children like it, they don't buy it, they can't. It's no good. They have to come and buy one for the kids." Ms. Lin complained.
The reporter conducted a random survey of more than 20 consumers and found that such situations as Ms. Lin encountered were common in families with children.
“Toys are generally made of plastic. The child is lively and active, slightly careless, and easily damaged. If the manufacturer promises a warranty, the cost is high. Therefore, the warranty is generally not guaranteed.†Quancheng Road, a shopping mall toy The counter buyer of the counter told the reporter.
“Toy really does not have 'Three Guarantees' services.†Law enforcement officials of the 12315 Appeals and Reporting Center of Jinan City Bureau of Industry and Commerce told reporters that they received many complaints about toys, but because the country has not introduced any “Three Guarantees†regulations for children’s toys, consumption The person who wants to protect his rights can only rely on the relevant provisions of the product quality and safety law. He or she should check the toys to determine whether it is caused by quality. It is very troublesome and not necessarily supported.
Children's toys have always brought happiness to children, but the lack of after-sales service has made this happiness a little heavy, and "one-off" has also caused a great waste of social resources. There are shoe repair shops and make-up stores in the community. Is it possible that toy repair shops exist?
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