Online shopping custom wardrobe to shop more than three

[ Chinese wardrobe network ] online shopping has become an increasingly convenient way of consumption, consumers have also begun to buy custom wardrobes online. However, the problem of online shopping wardrobes is heavy. In addition to the usual chromatic aberration, the paint smell of the wardrobe is not visible on the Internet. However, returning goods also requires consumers to bear the logistics costs themselves, which is very troublesome. Therefore, consumers need to shop around and buy carefully with the seller.

Online shopping paint smells bad nose

Recently, Ms. Min Wang purchased a set of solid wood wardrobes online. After the arrival of the goods, Ms. Wang opened the package, the paint smell of the wardrobe nose blowing. Subsequently, Ms. Wang contacted the seller on the Internet. The seller explained that the wardrobes are all direct sales of the factory. It may be that the paint is delivered directly, and it will be fine for a few days. Can help Ms. Wang exchange, but the postage back and forth to Ms. Wang herself. Ms. Wang and the reporter said that I don’t know if this paint smell is harmful to the body. It’s too much trouble to get back and forth. The cost is also high. If it’s not worth it, just spend money to buy a lesson. Consumers Association reminds consumers that online shopping furniture must check the content of harmful substances such as formaldehyde in the furniture after requesting the quality inspection report, and then consider whether to purchase.

Round-trip logistics requires consumers to bear

According to the staff of the Consumers Association, complaints about consumer online shopping have gradually increased in recent years. Photographs are inconsistent with the real thing, impersonation to sell fakes, transportation and after-sales are difficult to protect, etc. become the main problem of complaints. It is understood that while online shopping furniture enjoys convenient shopping, consumers also bear the risk. Once the product has quality or service disputes, the merchant often shirks responsibility and is unwilling to fulfill the obligation of return and exchange. In addition, the return and exchange links are cumbersome, even if the seller agrees to return, the consumer also has to pay for the round-trip logistics costs, causing losses to consumers. In this regard, the Lijin County Consumers Association reminds consumers that there are several problems in online shopping for furniture should pay more attention.

Shop around carefully and buy again

First, consumers should go to the regular custom furniture company website to buy. Shop as much as possible. Through customer purchase records and evaluations, consider the creditworthiness of online stores, remember not to blindly believe in evaluation, and some moderate evaluations are relatively true.

Second, consumers should not be confused by low prices. If the price of the same style of furniture varies greatly from store to store, it is necessary to know in depth whether the piece of furniture differs in material or whether it is a cosmetic product that has been repaired. The grades of furniture materials and paints vary widely, and furniture that is too low in price is usually made of low-grade materials. Before purchasing, you should obtain the product quality inspection report from the seller and check whether the seller expresses the content of harmful substances such as formaldehyde and heavy metals in the furniture goods by means of signs, labels, instructions, etc., to reduce the risk of online shopping.

Finally, regarding the quality of the product, delivery, installation, after-sales service, return and exchange methods, warranty period, damage liability after the product arrives, consumers should make an appointment with the store and confirm. When the consumer receives the goods, it is necessary to check the outer packaging, check whether the furniture is in good condition, whether the accessories are complete, and then sign after confirming. If the package is obviously damaged and you are worried about the goods being worn out, you should refuse to sign.

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