March is the peak season for promotion, and all the stores have accumulated strength during this period, and they are waiting for the arrival of 3.15. There are so many promotional tricks, in addition to regular promotions such as price cuts, discounts, discounts, etc., there are also sample promotions. The price of the wardrobe samples is much cheaper than the average home price. Many consumers can accept the wardrobe style is not new, but do not know the "no after-sales" trap, so consumers should be rational when buying samples.
Be wary of low-priced samples lacking after-sales traps
According to past experience, at the end of February, a number of home stores will start promotional activities, among which there will be some "samples" of special offers for consumers to choose from. These samples are either old-fashioned styles or not stained, but the price Very favorable. When many consumers buy, they only see the price advantage and pay little attention to other links. For example, “the sale of wardrobe samples is not a reversal of the industry's unspoken rules.†However, some consumers did not tell the sales staff when they bought samples. When buying home, the problem was found when the installation was found, but the merchant refused to refund or repair, because the purchase of "sample" did not include these services. Therefore, while consumers enjoy the benefits, they should also be alert to the trap of “low-selling samples for low-priced samplesâ€.
Sample home has its unique advantages
“Recently, the store has to be renovated and more new products are introduced. Therefore, the old products are sold at the lowest price.†The sales staff of a brand furniture store near Hebei Road told the reporter that the current sample products are all 50% off, due to price concessions, 80% The above sample furniture has been sold. The reporter visited some large-scale home stores in the new district yesterday and found that recently, a number of brand homes launched a "product upgrade, full-court sample special" promotion campaign for some samples. The reporter saw that the clearance ticket of a furniture store was even playing the "original price of 15,000 yuan leather sofa (sofa decoration effect map), the sample price of 8600 yuan; solid wood grain bedside table (bedside cabinet decoration renderings) original price of 580 yuan, clear sample price The attractive price of 200 yuan" has attracted many consumers to buy.
"Customized new furniture can only be used if it is about 1 month old, and it can be used after installation. The sample furniture has been placed for a long time and can be delivered directly to the door." Mr. Dong told the reporter that the price of sample furniture is much cheaper than that of genuine products. Therefore, the furniture, such as beds, wardrobes, bookcases and other furniture purchased after the renovation of their new homes are samples. The reporter learned that the sample furniture has been favored by many consumers due to short delivery time, good environmental protection and favorable price.
Sample furniture old loss and after-sales lag
However, although the sample furniture is competitively priced, its after-sales service has also been quietly discounted. The reporter learned that some sample furniture will be worn and scratched due to long-term placement in the store. At the same time, when consumers find that there are quality problems in sample furniture, most of the merchants refuse to replace or repair freely on the grounds that “samples are not returnedâ€. In addition, the reporter found that some merchants also clearly stated that the sample furniture does not provide free shipping installation services, consumers can only purchase additional sample furniture or pay for the freight.
According to industry insiders, brand furniture is regularly updated every year. For the samples that are eliminated, merchants will launch low prices to speed up shipments to stimulate consumers' desire to purchase and quickly withdraw funds. Some samples are even sold below 50%, so sample furniture is a hot commodity. However, the sample furniture products are also mixed, and the sample furniture introduced by some merchants is actually stock furniture. Therefore, consumers should not only buy cheap samples, but must also see the quality and avoid the selection of defective products. At the same time, when consumers purchase, they should ask whether the sample furniture they bought can enjoy the "three guarantees" and other services, and clearly define the relevant after-sales service in the contract.
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